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Press release

Reorganisation: the Call Centre department will now report to the Call Centre department

A team leader wearing a PLM Global lanyard talks with call centre colleagues in the open-plan office.
The alignment meeting on the new org chart (version 14): the call centre, with the call centre.

· Communications Department · Reading time: 1 minute. Approval time: 3 weeks.

Bucharest, 3 November 2025. Following an extensive organisational review, PLM Global announces a new structure for the Call Centre department which, as of 1 December 2025, will report to the Call Centre department.

The reorganisation simplifies reporting lines, removes overlaps and creates a closed loop of accountability. No roles are affected. All roles are affected equally.

“I now report directly to myself. It’s a big change, but I’m open to it.”

Emil, Call Centre Team Leader

Horia, Senior Call Centre Specialist, said he had not noticed any difference.

The new org chart is available on the intranet, under Org Charts (version 14).

About PLM Global. PLM Global is an integrated services group headquartered in Bucharest, with branches in Transylvania, Oltenia and Moldova. Since 1998, the company has fulfilled dreams in instalments for more than one million customers. PLM Global does not exist: this is a parody site inspired by the film Teambuilding.

Press office: presa@plmglobal.ro

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